Burnout is a real problem no matter what industry you’re in. But even more when you’re dealing with emotions and mental health on a daily basis.
Doctors, counselors, psychologists and therapists are girded with such affairs while often getting stuck with administrative work and management details. It can take a huge amount of their time and mind space, juggling between nursing patients and helping their practice grow.
That saying, operating as a solo team in this line of work is a recipe for disaster.
When providing therapy, you need to focus on the job at hand and let the trivial matter of running the business be handled by someone else.
You don’t need to be superhuman, what you need are virtual receptionists for therapists; endorsing self-care for you and awesome therapy sessions for your clients.
In this blog post, we’ll get you acquainted with what you need to know about virtual receptionists for therapists before committing to the hire.
If you’re a technological snob and still unfamiliar with the words “virtual receptionists,” there’s no need to be intimidated.
Virtual receptionists also referred to as live receptionists are simply remote workers who offer a variety of business-related activities, primarily repetitive administrative work such as answering calls, replying to emails and booking appointments, on behalf of an entrepreneur or a company.
Like genies in the phone line, they free up your time, so you can handle the most important business stuff.
Even a therapist can benefit from onboarding a virtual assistant.
First of all, virtual assistants are pretty dynamic in terms of what they can offer. They can deal with all sorts of administrative tasks, with no problem. And with experience and skills, they can do more.
Now, this part is probably where you’ll get very excited about the possibilities of working with a virtual assistant.
You see, in terms of the role they play in your organization, it might seem pretty limitless since these remote workers are quite flexible.
They can do bookkeeping, marketing, content creation, graphic design, cold calling and the list goes on and on. Depending on what you need at the moment, and the skills of your remote hire, you can pretty much have them all around your business.
But to give you a deeper value on what roles virtual assistants actually play, we’ll answer 3 questions that’ll show you exactly how they make wonders in your overall operation.
Managing a business entails so much work that somehow, you’ll find yourself wedged in the office, working tirelessly 60 hours a week.
Yes, you got the job done but at the expense of sacrificing the things that matter and excite you.
When you have a reliable virtual assistant though, you won’t have to scramble to find the hours for family time or scale your professional career. They will get the mundane activities flowing while you keep on the core ones.
Customer service is providing assistance to your customers by means of interacting with them in daily transactions and giving solutions to their problems.
Basically, customer service is meeting your customers’ expectations.
But how can you possibly do that when you have so much on your plate already?
Thankfully, you can hire a good virtual assistant who can solely focus on the clients, reply to their emails and sort out even the smallest issues they may have had.
How many times have you missed an opportunity just because you forgot about it? How many times have you turned down an offer just because you don’t have time?
Too many, we assume.
Well, you can always cut the tedious cycle with your virtual assistant hire.
These remote workers will keep your schedule neat, set appointments and answer phone calls; whatever you need to keep the business running while you go out and explore opportunities.
Virtual receptionists for therapists are offshore helpers who take care of your basic operational needs and other business activities that you may need to accomplish.
In the U.S., the use of VR in the medical industry has seen demand induced by cost benefits linked to hiring an outsourced worker.
Here are some of the tasks you can delegate to virtual receptionists for therapists.
If you’re still in doubt about how virtual receptionists for therapists can support you and your business
We’ve gathered 5 important ways to show you; a VR hire is advantageous to your practice.
We know we’ve said this, but we’re going to keep saying it anyway. Hiring a virtual assistant cut down operational costs by up to 78%.
No workplace rent. No office equipment. No extra compensation benefits. No training cost. No paid overtime hours.
That doesn’t stop there, virtual receptionists only get paid for the time they work, and at a much cheaper hourly rate, we might add.
That said, VRs are a simpler hire with no expensive dramas.
Aside from the cost benefits, one of the strongest selling points of VRs for therapists is having someone answer concerns 24 hours a day, 7 days a week.
Hiring remote workers in different time zones means offering service beyond your usual working hours.
Partnering with live answering services will get you an uninterrupted business operation. This leads to a high-quality experience for your clients because it’s more accessible, and responsive.
Mental health has become an international concern especially during and after the pandemic. In the U.S. alone, there are already shortages of therapists. And that scarcity has already proven unbearable to some.
With a virtual receptionist, you can minimize work stressors and keep operations flowing by having someone take care of the administrative details of your practice.
You only have to supervise your team and focus on guiding your patients.
Now that you have a virtual ally smoothing out the administrative tasks, you can finally focus on the job and serve your patients better.
Instead of hastily answering emails in between sessions, you can use the minutes/hours to either rest or prepare for your next patient.
Apart from taking over the auxiliary tasks in the office so that you can focus on your practice.
Let’s also not forget that by nature, VRs are versatile. That adaptability and flexibility allow them to have invaluable insights into what a better workflow looks like.
In addition, they have a better understanding of how to optimize your time, allowing you to set your priorities straight.
When it comes to what service you actually need, we understand that there are still some jumbles between a virtual assistant and a virtual receptionist.
So, if you’re still unsure which one of them is the right fit for your practice, the proceeding answers to the following questions below will remove your confusion.
Typically, a virtual receptionist is someone who answers calls and caters to all customer needs on behalf of your business, allowing you to connect with your target audience on a daily basis.
A virtual assistant on the other hand can also take a call but is primarily fixed on the internal processes such as email management, setting appointments and keeping records.
Besides the slight variations, a virtual assistant likely works in the same schedule as your in-house team.
Inversely, a virtual receptionist works on a shift pattern to meet a specific need.
Both a virtual assistant and a virtual receptionist are remote staffs who usually work at home. However, due to privacy concerns, a VR may choose to work from an office when not working at home.
Do you need a virtual assistant? Definitely!
Managing a private practice is overwhelming as it is. But without assistance, it could turn for the worse, impacting your career pursuit and your practice.
Let your patients breathe in comfort and get home at 5, hire virtual receptionists for therapists today.
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