Virtual E-Commerce Assistant : The Secret to Successful business

Virtual E-Commerce Assistant : The Secret to Successful business

Generally, e-commerce is loaded with numerous repetitive tasks that keep operations smoothly running…And you want to be a super business owner and do it all, to save cost and time, onboarding help —clever or not?

In actuality, this way of thinking will put you in more trouble than concrete positive results.

A do-it-yourself mindset means risking a subpar outturn. Plus, some online chores aren’t as important as the next ones, so why let them bleed all over your timeline?

With e-commerce trends streamlining businesses these days, every mistake is a step closer to failure.

That said, why venture the danger when you can work with a skilled professional.

Scroll down and find out what makes hiring a virtual e-commerce assistant worthy of your online business investment.

What is E-Commerce? And Why Does It Matter?

E-commerce or electronic commerce is the commercial trading of goods and services online. In other words, it is your bustling galleria over the internet.

There are different kinds of e-commerce:
  • Consumer-to-consumer (C2C) : An e-commerce between a consumer who sells a good to another consumer, commonly seen on eBay.
  • Business-to-consumer (B2C) : The most popular type of e-commerce, where a consumer purchases something from an online store.
  • Business-to-business (B2B) : This is when a company sells raw materials to another company which then uses those goods to create a product.
  • Consumer-to-business (C2B) : C2B is when a consumer sells a product or a service to a company.
  • Business-to-administration (B2A): This is a transaction that transpires between a company and a public administration, pertaining to areas like Social Security and employment.
  • Consumer-to-administration (C2A) : C2A E-commerce is when consumers pay for services rendered by a public administration such as paying taxes.

Nowadays, e-commerce is literally everywhere, especially during the Covid-19 when digital transformation accelerated to greater heights.

Popular websites such as Walmart kickstarted in the earliest course of the pandemic with a 97 percent e-commerce drive with their online grocery and pick-up services.

So, why is e-commerce so important?

Here are the four core advantages of e-commerce:
  • Wider audience
  • Low operational costs
  • Consumer convenience
  • Greater selection of goods

Yes, e-commerce websites are premeditated to target a specific niche. Even then, the range of products marketed on numerous categories and platforms is so wide that you can attract and sell to customers without geographical limitations.

The opportunity is clearly there if you know how to tap it.

The Fusion: E-Commerce and Virtual Assistant

A virtual assistant is a contractual/independently trained professional who works offshore, providing services such as marketing, financing, social media, content creation and customer service.

Suffice it to say, a VA’s job is to make life easier for you by taking care of the less important repetitive tasks at a cost-effective rate.

What happens then if you wisely incorporate a virtual assistant into your e-commerce business?

You’ll be taking your company to a whole new level.

That’s great but, what’s the e-commerce virtual assistant job description?

A virtual e-commerce assistant much like an e-commerce site operator is an experienced worker in online store management with the goal of improving the overall website experience of your visitors.

Using a virtual e-commerce assistant means taking these many responsibilities off your shoulders.

  • Product Sourcing
    “Without the right products, you won’t have customers.”

    Searching for the products you want to sell, buying raw materials from suppliers and then selling them to customers; the process is lengthy and time-consuming.

    Resorting to e-commerce virtual assistant skills means not worrying about sourcing out suppliers and bidding terms. A skilled outsourced help understands how to cut down costs and maximize profit.

  • Product/Customer Research

    Product research needs time and money. Yet, doing it makes sense because you will understand your target market better, learn more about customer behavior and find new opportunities.

    With a virtual e-commerce assistant, you can gather the data to keep you on trend and drive your business decision with more accuracy. All this, in a much cheaper arrangement.

  • Inventory Management

    From order processing to keeping up-to-date records, inventory management is valuable in improving customer satisfaction and profitability.

    If you decide to work with a VA, you will always be in the KNOW; about what and how many items are stocked up. In this way, you can avoid any losses because of inventory mismanagement such as stockouts.

  • Customer Service

    E-commerce virtual assistant services can provide exceptional customer service.

    A VA can address inquiries a lot faster and is trained to deliver quality recommendations to clients based on interest and buying patterns.

  • Marketing and Advertising

    Get a head start on the competition, by adhering to effective marketing tactics with an e-commerce virtual assistant who knows how to effectively run and manage campaigns.

    In due time, you’ll boost your online presence and drive more sales.

  • Product Listing

    Product listing might sound pretty simple, semantics-wise. However, it’s one of the most repetitive and laborious tasks that includes updates and label fixes.

    Amazon does it on a regular basis, with a namesake job title, e-commerce assistant Amazon, handling product listings and performance notifications.

  • Website Management

    The first thing your online client notices is the company website. According to Harvard Business Review around 36 percent of conversion happens in your E-store.

    This is telling that the job is not done yet after hiring a web developer. Consequently, you need an e-commerce VA to manage your online store, optimizing and updating products and services.

Benefits of Working with a Virtual E-Commerce Assistant?

Yahoo! Traffic is tight and your products are selling out fast like ice cream on a hot day.

However, your independent streak is taking a toll on you. Admit it, you really need some help.

Fortunately, a virtual e-commerce assistant is fully equipped to carry the heavy online shop management lifting.

So, should you be open to e-commerce virtual assistant jobs?

YES, for sure. With a VA on deck, you will be getting tons of benefits that includes the following.

  • Cutting Down Cost

    If you want a budget-friendly endeavor, working with a VA is the most affordable way to do it.

    With no extra cost for operation and full-time employee benefits, you get to work on a flexible basis without long-term commitment or obligation.

    For example, an online business manager only works whenever you need them, on an hourly rate or project-based collaboration.

  • Effective Time Management

    Just think about it this way, the money you spend on a virtual assistant is less than the hours you waste doing tasks that are not important to the overall business growth.

    A newly hired e-commerce virtual assistant will squirrel away almost 50 percent of your time. And since you aim for your company’s development, you can use this time to focus on your business performance.

  • Improved Productivity

    In an in-house setting, there are tons of inside nuisance that bothers the workflow resulting to poor productivity.

    However, in a remote arrangement where your highly-trained VA works on an hourly based, rest assured, those times are spent doing actual work with good outputs.

    With more work done, right on schedule, you’ll hit targets and increase daily productivity.

Primed for Your Next Online Store?

E-commerce is stronger than ever, becoming a bandwagon that everybody has jumped into.

With unlimited consumer choices primed with the digital transformation, you can give more e-commerce assistant meaning, by getting wider attention and delivering more than expected.

So, what’s stopping you? Create great experiences with a virtual e-commerce assistant and grow your business into an unstoppable force.