In a remote setting, what is the role of the administrative assistant?
Many businesses make the common mistake of not hiring additional support, even when they need it, to save money. However, investing in the right kind of assistant can make a difference in your business and ensure long-term success.
No, there’s no need to hire a full-time admin assistant. This time and age has paved the way for a more effective staffing solution to handle your admin chores—remote virtual administrative assistants.
If you want to learn more about this remote worker, continue reading. In this blog post, we will discuss the different tasks to delegate to your admin assistant. Also, we’ll explore the benefits of hiring a VA and how you can effectively collaborate with them.
What Is a Virtual Administrative Assistant?
A remote virtual administrative assistant is a contract worker, delivering administrative assistance to clients. They are skilled professionals who handle a wide range of everyday admin tasks, making your work life so much easier.
What Are the 9 Job Duties of an Administrative Assistant?
Here are the main responsibilities of a remote admin assistant that you can outsource right now:
Make Phone Calls
Remote admin workers are responsible for making company calls. They reach out to clients by phone to ensure proper coordination and that nothing is amiss with the products or services.
Research
Almost all the important processes in your business are built with thorough research.
For your admin assistant, you can ask them to conduct any research for your company. They can collect data and provide you with valuable insight that you can use to make strategic plans to improve projects and business processes.
Review Documents and Data Management
There are so many documents that need to be organised to ensure the seamless running of the office. But since you’re short on time, you can pass this on to your virtual admin assistant.
Your VA can enter and process data into a safe system that is readily available to you and the team when needed. They can also review documents for errors before handing them over to clients.
Manage Social Media Channels
You can’t waste the opportunity to get in front of billions of potential clients. Social media is your strongest marketing platform that is completely free. Take advantage of that with the help of your online admin assistant.
They can create posts, share them with followers and proactively engage with them. In doing so, your admin assistant can reach more clients, drive more leads and bring you more profit.
Prepare Comprehensive Reports
In creating a comprehensive report that impresses clients, you can again rely on your remote administrative assistant. They can prepare an informative and engaging document that can elevate your report. This means incorporating videos and images to make an attractive and complete business presentation.
Share and Manage Information
One of the most essential tasks of your virtual admin assistant is to ensure data is properly distributed. It is their core function to share the right information on a product or a service at the right time. This is pivotal for building a meaningful relationship with your customers.
In the office, your remote assistant will also be responsible for making sure every team member within the organisation is supported with the right information. This means data is easily accessible to them whenever they need it.
Organise Travel Plans
Part of being a business owner is travelling a lot to meet with clients and partners. While you can plan your travels yourself, your focus should be on the more important stuff and not on building itineraries.
Let your virtual assistant take charge and arrange your travels for you. From booking hotel reservations and transportation to finding the best flight deals, your VA manages everything to ensure a comfortable, worry-free and fruitful journey.
Billing and Invoicing
Do you have trouble with billing and preparing invoices every month? Don’t worry, you can delegate this task to a remote admin assistant as well. They can craft and send invoices, ensuring your billing cycle is organised and consistent.
Additionally, with a remote worker, you can track payments and follow up on outstanding accounts. This way, you can maintain your company’s financial health.
Customer Support
About 75% of your customers will spend more on your products or services if you leave them very satisfied with their buying experience.
With the help of your virtual admin assistant, you can strengthen your customer support. They can handle enquiries and complaints, ensuring they’re addressed promptly and properly.
How You Can Benefit from a Remote Admin Assistant Collaboration
The advantages of employing a virtual assistant are so immense—we’re surprised you’re not onboard yet.
From saving money to earning more time, there’s too much to be had in this partnership; scroll down and we’ll tell you all about it.
You can elevate your company’s efficiency.
Known to be the jacks of all trades, your admin assistant can do all sorts of things to make your everyday workload manageable.
Administrative tasks, while necessary, are tedious and stressful. By delegating to a VA, you can deliver quality results in less time. This frees you and your team’s hours to focus on core duties that directly impact business growth.
You can focus on core functions.
If you’re the boss, act like the boss. Don’t waste your time doing menial tasks; your attention should be focused on leading the team and growing the business.
Admin chores are important for everyday operations, but they’re not the tasks for you. Outsource them to an admin assistant and concentrate on core missions and making strategic decisions. This is how you build the future of your company.
You can scale operations without hassle.
The market is always fluctuating. At times, you’re going to experience peak moments and sluggish months. During these changing needs, it would be expensive and impractical to hire employees.
Outsourcing a virtual admin assistant is your most flexible staffing solution. You can easily scale their efforts to the direction of your current needs without worrying about your finances.
You can encourage effective communication.
We say effective communication is the groundwork for a successful business.
Your remote administrative assistant can enhance your communication channels by streamlining this process. They can leverage tools to organise and deliver messages in a timely manner, improving collaboration and engagement with team members and partners.
You can save costs.
If you’re not buying any of the reasons we mentioned in this list, you will with this one.
There’s no other staffing solution that’s more cost-effective than hiring a remote administrative assistant. Workspace, office equipment, utilities and compensation benefits—well, you can forget all about these expenses. Hiring remote workers means not being burdened by employee-associated costs.
You will save as much as 78% on your operating costs, which will surely improve your budget.
Topic you might be interested in: Virtual assistant vs. Executive Assistant
How to Ensure You Get a Quality Remote Virtual Administrative Assistant
Once you’ve decided to outsource virtual support, how do you ensure a successful collaboration?
Working with a remote administrative assistant requires preparation.By considering the following points, you can ensure quality results from your skilled remote professional.
Understand Your Needs
Before you do anything else, understand what your hiring needs are. What are the tasks you need your remote admin assistant to finish?
Assess Your VAs Capabilities
Once you’ve outlined the different responsibilities to delegate, search for a VA candidate who has the skills and experience in administrative roles. You have to be sure that your chosen assistant is capable of playing their roles efficiently.
Evaluate Communication Skills
Collaborating remotely already poses a challenge in communication. To bridge the gap created by differences in time zones, you need an administrative assistant with strong communication skills.
This is an essential toolkit since your VA will serve as a liaison between clients, partners and stakeholders.
Cultural Fitness
Find a virtual admin assistant who embodies your company culture. If they share your values and working style, it will be easier to work toward the same business goals.
Availability
Whatever your current needs, your online assistant must be willing to adapt to the constant changes. They must be available to support you and your clients based on your scheduling requirements.
The Right Remote Administrative Assistant is a Game-Changer
A remote virtual administrative assistant won’t just make your workload manageable; they will also help you maximise productivity and efficiency.
But aside from deciding to hire a VA, your strategy should also involve partnering with a reliable virtual assistant agency like VAV. This is how you find the right VA who fits your unique needs perfectly and can make a strong impact on your business.
So, when you’re thinking big, start thinking virtual assistants.