FAQ

A virtual assistant is a professional who works remotely from a low cost country to help you with a variety of administrative,commercial, marketing, or creative tasks. You can delegate your support tasks and focus on what really drives your business.

• Administrative and commercial management: multitasking assistants, customer support, bookkeeping, etc.
• Marketing and communication: community management, content writing, graphic design, video editing, etc.
• Sales and customer relations: sourcing, telemarketing, etc.
• Technology and innovation: assistants proficient with IA and multilingual assistants.

You can visit the Our Services page for more details.

Our solutions are tailored for those who want to save time, gain efficiency, and focus on what truly matters.

• Entrepreneurs and SME owners who want to delegate day-to-day tasks and concentrate on business growth.
• Retailers and e-commerce professionals looking to improve operations, customer service, and online visibility.
• Start-ups and digital agencies that need flexible, reliable, and skilled remote support to scale their projects.
• Individuals seeking personalised assistance for specific needs, whether professional or personal.

At VAV, we adapt to your goals, your rhythm, and your budget — offering the right support to help you move forward with peace of mind.

At VAV, every collaboration begins with a personalised approach designed to ensure the perfect match between you and your Virtual Assistant.

• 1. Discovery & Consultation

  It all starts with a conversation. You share your goals, challenges, and expectations with us — by form or call — so we can fully understand your business needs.

• 2. Tailored Analysis

  We take the time to analyse your priorities and define the exact profile of the assistant who will bring you the most value.

• 3. Personalised Matching

  Our recruitment team carefully selects and pre-trains the ideal Virtual Assistant to fit your requirements, work style, and company culture.

• 4. Smooth Onboarding

  Once approved, your assistant begins immediately. We guide you through the first steps to ensure a seamless start and quick results.

And because success is built over time, our team monitors the collaboration continuously, providing proactive support and follow-up to guarantee long-term satisfaction.

At VAV, we believe that every collaboration is unique — and so is its pricing.

Our rates depend on the type of service, the level of expertise required, and the duration of the mission.

Whether you need part-time support or a full-time dedicated assistant, we design a custom solution that fits both your goals and your budget.

Contact us today for a personalised quote — free of charge and with no commitment.

Free up your time, reduce your costs, and focus on what truly drives your success.

• More time for what matters – Delegate routine tasks and concentrate on high-value priorities.
• Lower costs, higher efficiency – Save up to 70% compared to hiring in-house staff.
• Total flexibility – Choose your schedule, workload, and duration: full-time, part-time, or from just 2 hours a day, Monday to Friday.
• Access to a world of skills – Administrative support, customer service, digital marketing, planning, prospecting… we match the right talent to your exact needs.
• At VAV, you gain more than an assistant — you gain a trusted partner dedicated to your growth and peace of mind.

We believe technology should adapt to you, not the other way around.

At VAV, our Virtual Assistants work with the tools you already know and love — ensuring a smooth, connected, and effortless collaboration from day one.

Communication : Zoom, Microsoft Teams, Slack
Task Management : Trello, Asana, ClickUp
File Sharing : Google Drive, Dropbox

No new systems to learn, no complicated setup.
Your Assistant simply integrates into your workflow, making teamwork easy, efficient, and perfectly in sync with your habits.

Your assistant provides regular reports, and we use management tools to ensure transparency. You will receive real-time updates on your projects' progress.

Yes, some of our assistants are bilingual or trilingual, which allows us to meet your needs in languages like French, English, or other languages upon request.